State Farm® Insurance Agent Scott Brase

"I received a letter from Scott Brase's office today because I had a claim in 2021 for a cedar fence that was torn out due to a thunderstorm with high winds and hail. On May 8, 2024 the area had large amounts of hail and wind damage throughout large portions of the area and I dared to make a claim to repair my roof. State Farm doesn't mind charging huge premiums, but if they have to address a claim three years apart due to storm damage, you get a letter to be proactive in reducing the likelihood of future claims. Both claims filed in total were approximately $3700. I have spent thousands and thousands on premiums for home and auto. They are now questioning if they should renew my policy if any more claims are filed A veiled threat to force me not to seek recovery from storms I have no control over. They are a joke!"

"State Farm is a joke! They will drop you after one home policy claim. Scott Brase will NOT advocate for you at all. All these people care about is how much money they make. They literally expect you to stand outside and stop or control hurricane type winds and hail. We paid thousands a year to them for several years on homeowners, and they dropped us after one claim that they paid less out on. I will advise anyone willing to listen to avoid State Farm at all costs. They have lost the business of my entire family. If you do insure with them, good luck, and I hope you never experience any type of weather where you are located. According to the BBB reviews, they screw every single person over if it's weather related. The reviews on BBB are horrible. I wish I had checked before I ever chose to insure through them."

"Kristen at my Imperial branch always friendly and helpful. I appreciate that I can feel comfortable knowing she does whatever she can to get me the best rates. I’ve been with state Farm many years and highly recommend them. Personally found “ the grass is NOT always greener “ as I’d slid away a time or two over the years but always back. They handle minutes and home insurance. Couldn’t be more pleased."

"Extremely helpful and answered all of our questions. Very friendly, courteous and went above and beyond!!!"

"Scott is a great agent he really cares about his clients and provides excellent service. would recommend !! 10 stars"

"Scott and his team have always been responsive with all the requests and claims I have had. It is hard to find great service in today's world so I really appreciate it! Thank you!"

"Excellent service very nice folks"

"Some of the best and most professional people I've ever worked with regarding insurance. Incredibly helpful and very understanding."

"Love to go in and see the staff they are very friendly"

"Arrogant and rude"

"Brandan is in the front office, he,s awesome."

"My Ford Focus Has been through a lot in the last couple years with multiple drivers hitting me. This State Farm office has been on top of my claims and very communicative and helpful. Their efficiency and professionalism are such a help in hard times."

"Overpriced insurance and rude customer service"

"Scott, Loma & Bradnon are rock stars. I had an accident & the State Farm claims dept. sent the paperwork & check to Scott's office. They originally told me it would arrive in 10 days but it arrived in 2 days. I was able to deposit the check & find a new car by the weekend. Brandon help me with insurance for the new vehicle and made sure I had all my bases covered. I have been with Scott's office for more years that I can remember & no one in his office has ever let me down. They have always been courteous & helpful even with simple questions."

"Hands down, Loma has been in this field for decades and has more knowledge and expertise than a majority of State Farm's Agents."

"Loma is very helpful when you call in for help."

"I have been with Scot for around 3 years. All was good until I had someone run into me that also has state farm. Spoke with him told him I have never been through this process and I figured being my agent he would go to bat for me and help me through the process. Nope can't even get a call back. No updates,had me thinking claim was still open when it was not. I had to figure it out on my own. Had no problem taking my money. Well Scot. Thanks for the help now I know that I'm switching to an new agent. Maybe my b.b.b review will be better.they do not communicate and make you believe they are actually doing something for you when in fact they did nothing. Don't worry I gave state farm a great review to"